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1-819-342-5291 / Info@secretimport.com
9:00 a.m. to 6:00 p.m. (Mon.-Fri.) / 10:00 a.m. to 4:00 p.m. (Sat.)
1-819-342-5291 / Info@secretimport.com
9:00 a.m. to 6:00 p.m. (Mon.-Fri.) / 10:00 a.m. to 4:00 p.m. (Sat.)For the purposes of this policy, “personal information” means any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an identifiable individual.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact information: name, mailing address, billing address, shipping address, phone number, email address.
Financial information: payment information (securely processed by our payment service providers), transaction details, and payment confirmations.
Account information: username, password, preferences, and account settings.
Transaction information: products viewed, added to cart, purchased, returned, or exchanged.
Communications: content of communications exchanged with us (emails, contact forms, customer service inquiries).
Technical information: IP address, device type, browser, network connection.
Usage data: interactions with the website, pages visited, browsing duration.
Personal information that has been anonymized or aggregated in a manner that does not allow you to be identified is not considered personal information.
We collect your personal information:
directly from you;
automatically through your use of our Services (cookies and similar technologies);
from service providers (payment processing, shipping, hosting, analytics);
from authorized partners or third parties.
We use your personal information for the following purposes:
Providing the Services: processing orders, payments, shipping, returns, and account management.
Personalization: improving user experience and providing product recommendations.
Marketing and communications: newsletters, promotions, and transactional communications (you may unsubscribe at any time).
Security and fraud prevention: detecting and preventing fraudulent or unauthorized activity.
Legal obligations: complying with applicable laws and responding to legal requests.
We may disclose your personal information:
to Shopify and our service providers (payment processing, hosting, shipping, analytics);
to marketing partners, where permitted by law;
when required by law or by a competent authority;
in connection with a business transaction (merger, sale, or restructuring).
We do not sell your personal information.
The Services are hosted by Shopify Inc. Shopify processes certain personal information in order to provide and improve the platform.
For more information:
https://privacy.shopify.com/en
We use cookies and similar technologies to ensure proper website functionality, analyze performance, and personalize advertising content. You may manage your cookie preferences through your browser settings or the tools provided on our website.
Some cookies can be disabled or managed through your browser settings. However, refusing certain cookies may affect the functionality of some features of the website.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.
The Services are not intended for use by minors. We do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.
When the user is a minor, we presume that any order or transaction is carried out with the consent of a parent or legal guardian, particularly when payment is made using a payment method belonging to an adult or when delivery is made to an address controlled by a parent or legal guardian.
If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, you may contact us to request its deletion.
As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information relating to individuals under the age of 16 within the meaning of applicable laws.
We do not conduct systematic age verification at the time of purchase.
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.
Personal information is retained only for as long as necessary to fulfill the purposes described herein or as required by applicable legal obligations.
Depending on your place of residence, you may exercise the following rights:
access to your personal information;
correction;
deletion;
data portability;
objection or withdrawal of consent;
restriction of processing.
To exercise your rights, please contact us using the contact information below.
Your personal information may be transferred to and processed outside of Canada, including in the United States. Where required, we rely on recognized data protection mechanisms.
We may update this Privacy Policy at any time. The revised version will be published on our website with the updated revision date.
In accordance with Québec’s Law 25, the person responsible for the protection of personal information is:
Secret Import
Email: francis@secretimport.tv
Address: 3542 Rue King Est, Sherbrooke, QC, J1G 5J3, Canada
