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1-819-342-5291 / Info@secretimport.com
9:00 a.m. to 6:00 p.m. (Mon.-Fri.) / 10:00 a.m. to 4:00 p.m. (Sat.)
1-819-342-5291 / Info@secretimport.com
9:00 a.m. to 6:00 p.m. (Mon.-Fri.) / 10:00 a.m. to 4:00 p.m. (Sat.)The Services are intended for users who are legally capable of entering into a contract.
If you are a minor, you represent that you are using the Services with the consent of a parent or legal guardian. Any order placed by a minor is presumed to have been made with the authorization of a parent or legal guardian, particularly when payment is made using a payment method belonging to an adult.
You agree to provide accurate, complete, and up-to-date information when using the Services.
Certain features may require the creation of a user account.
You are responsible for:
maintaining the confidentiality of your login credentials;
all activities carried out under your account.
We reserve the right to suspend or terminate an account in the event of fraudulent, abusive, or non-compliant use of these Conditions.
We make every effort to display accurate product descriptions, images, pricing, and availability. However:
images are provided for illustrative purposes only;
certain specifications may vary;
typographical or technical errors may occur.
Secret Import does not guarantee that product descriptions are free from errors.
We reserve the right to correct any error, inaccuracy, or omission, including after an order has been submitted.
Any order placed constitutes an offer to purchase.
We reserve the right to:
refuse or cancel any order;
limit quantities purchased;
request additional information prior to acceptance.
An order is considered accepted only once it has been shipped.
All prices are listed in Canadian dollars unless otherwise stated and are subject to change without notice.
Payments are securely processed by third-party providers (e.g., Shopify Payments, PayPal). We do not store any credit card information.
In the event of a clear pricing error, we reserve the right to cancel the order and issue a refund.
Shipping times provided are estimates only.
We are not responsible for:
delays caused by carriers;
customs delays;
events beyond our control.
The risk of loss or damage transfers to the buyer once the package is handed over to the carrier.
Return and refund policies are described separately on our website and form an integral part of these Conditions.
Certain items, including mechanical parts, electrical components, or installed parts, may be non-returnable for safety, wear, or compliance reasons.
Products sold by Secret Import are intended for mechanical or technical use.
Installation and use of products are carried out at the user’s own risk.
Secret Import shall not be held liable for:
improper installation;
improper use;
modifications made to the product;
indirect, incidental, or consequential damages.
It is the customer’s responsibility to ensure product compatibility with their vehicle.
Unless otherwise stated in writing, products are provided “as is” and “as available.”
To the extent permitted by law, we disclaim all implied warranties, including warranties of merchantability or fitness for a particular purpose.
All content on the website (texts, images, logos, trademarks, design) is the exclusive property of Secret Import or its partners and is protected by applicable laws.
Any unauthorized reproduction, distribution, or use is strictly prohibited.
The website may contain links to third-party websites. We are not responsible for their content, practices, or policies.
To the maximum extent permitted by law, Secret Import’s total liability shall not exceed the amount paid by the customer for the product in question.
We may suspend or terminate access to the Services at any time, without notice, in the event of a violation of these Conditions.
These Conditions are governed by the laws of the Province of Québec and the federal laws of Canada.
Any dispute shall be submitted to the competent courts of the judicial district of Sherbrooke, Québec.
We may modify these Conditions at any time. The revised version will be published on the website with an updated revision date.
For any questions regarding these Conditions:
Secret Import
Email: francis@secretimport.tv
Address: 3542 Rue King Est, Sherbrooke, QC, J1G 5J3, Canada
